Case Study
Global ITAD

How a Hyperscaler Centralized Chaos and Unlocked Global Efficiency

By centralizing asset management across every data center, Mender eliminated bottlenecks, accelerated deployments, and unlocked higher year-over-year returns.

Situation

A leading hyperscaler wanted to get serious about data center hardware asset management… but their internal resources were already stretched thin. They were juggling decentralized decommissioning, leaving resale dollars on the table, facing operational bottlenecks, and sweating over shipment and installation deadlines.

Actions

That’s when they called in mender. We stepped in to centralize asset management across all data centers — think one playbook, one set of rules, one source of truth. We streamlined workflows, placed onsite techs for hands-on efficiency, arranged secure transport for refurbishment and resale, implemented smart equipment filtering, rolled out tracking systems, and added global coverage so no data center was left behind.

Results

The new lifecycle management system now works across every equipment type, covering both decommissioning and redeployment. By implementing accelerated onsite data wiping, we sped up old-system removal so installation deadlines were met without breaking a sweat. That extra speed didn’t just save time, it boosted year-over-year residual values and sharpened financial forecasting.

Optimized workflows + faster asset processing = minimal downtime, maximum throughput. The hyperscaler scaled smoothly, hitting every deployment deadline, and mender continues to uncover new efficiencies that keep them one step ahead of the competition.Because in this game, “good enough” is never enough.

Collaborating with mender has played a pivotal role in enhancing our digital capabilities, driving efficiency, and streamlining operations across our global network.
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